Brittni built her first business at 25. From a small town where everyone knows everyone, Brittni quickly realized that the key to her success was customer satisfaction. By making this the center of her offerings, Brittni was able to grow the business and drive a prestigious national company out of her county, which couldn’t compete with her “customer first” mantra. Brittni sold the business and bought a near-bankrupt and dilapidated services company. Utilizing what she had learned from her first endeavor, Brittni was able to manage the turnaround in just a few short years and sell that company for a profit of several million dollars. Since that time, Brittni has built, bought and sold businesses that provide products and services across the spectrum. These companies have served the human resources, energy, consulting, real estate, culinary, distribution, and media markets. In addition, Brittni has been widely sought after to provide her business acumen for alternate energy companies, reality shows, healthcare groups and even organizations that serve at-risk youth. Through all of it, Brittni learned that, regardless of the endeavor, the key to a successful business is placing the client above the numbers. Today Brittni serves as President of GhosTrades, a company she has built with her husband, SD. Brittni’s responsibilities include day-to-day operations, client fulfillment, and overall client experience. Brittni has created an organization with a reputation for fulfilling promises and over-delivering satisfaction. A recent deep-market study performed by a third-party found that thanks to Brittni’s efforts, GhosTrades client satisfaction stands at 94.7%. In an industry of failed expectations and satisfaction well below 50%, most would celebrate this achievement. Instead, Brittni sees it as yet another opportunity to improve. In addition to her business responsibilities, Brittni is a mother, a grandmother, an active role model for women in business, and a vocal advocate for hospice. Having lost her mother too soon to cancer, Brittni volunteers her time to the organization that helped her family find solace in their last hours together. Brittni is why GhosTrades is different. A difference you’ll notice.